Data controller
Moonlinen Library is operated by MOONLINEN LTD, a company of type LTD, with its legal address at Unit 13 Roding House, 2 Cambridge Road, Barking, United Kingdom, IG11 8NL, and company number 17399224. MOONLINEN LTD is the controller of the personal data described in this policy. For any privacy question, contact help@moonlinenlibrary.com.
Data we collect
We collect the information you give us when you create an account or place an order, such as your name, email address and billing details. We also collect order history, the eBooks in your library, and messages you send to our support team.
We automatically collect limited technical data such as your IP address, browser type, device information and pages visited, to keep the store secure and working properly.
How we use your data
We use your data to process orders, deliver eBooks electronically, manage your account, provide customer support, prevent fraud, comply with legal obligations and improve Moonlinen Library.
We send service emails related to your orders. We only send marketing messages if you have agreed to receive them, and you can unsubscribe at any time.
Legal bases
We process your data to perform our contract with you, to comply with legal obligations, for our legitimate interests in running and securing the store, and, where required, with your consent.
Sharing your data
We do not sell your personal data. We share it only with trusted service providers that help us operate the store, such as payment processors, hosting and email providers, and with authorities when required by law. These providers may only use your data to perform services for us.
Retention and security
We keep your data only as long as needed for the purposes described above or as required by law, for example for accounting purposes. We apply appropriate technical and organisational measures to protect your data.
Your rights
You have the right to access, correct, delete, restrict or object to the processing of your personal data, and to request data portability. Where processing is based on consent, you may withdraw it at any time.
To exercise your rights, write to help@moonlinenlibrary.com. You also have the right to complain to the Information Commissioner's Office, the UK data protection authority.
Cookies
We use cookies and similar technologies that are necessary for the store to function, such as keeping you signed in. You can control cookies through your browser settings.